Residual Weight Loss which is the trading name of The Environmental Watch Research Limited. Residual Weight Loss is committed to protecting your privacy and we have prepared this Privacy Policy to describe to you our practices regarding the Personal Data we collect from users of our services. Who are we and how to contact us? The Environmental Watch Research Limited (Registered in England, 2655828) has its Registered office at: 11 Old Court House, London W8 4PD. If you would like to contact us for any reason, please email us at support@anodyneltd.com and we will do our best to answer your questions.  1. What information do we collect from you? 1.1 How we collect Personal Data 1.2 Personal Data that we collect from you about others 2. How will we use the information we collect? 3. Do we share your Personal Data with other companies? 4. Changing your mind about marketing messages and keeping your details up-to-date 5. Other websites 6. Social media, social commerce and other third parties. 7. Where is your information processed and how do we keep your Personal Data secure? 8. Access to your Personal Data 9. Questions regarding this Privacy Policy 10. Changes to this Privacy Policy 1 What information do we collect from you? Residual Weight Loss collects Personal Data and Anonymous Data from you when you visit our sites or when you send us information or communications. “Personal Data” means data that allows someone to identify you, including, for example, your name, address, telephone and mobile numbers, e-mail address, as well as any information about you that is associated with or linked to, or could be linked to, any of the foregoing data. “Anonymous Data” means data that is not associated with or linked to your Personal Data. Anonymous Data does not permit the identification of individual persons. We collect Personal Data and Anonymous Data, as described below 1.1 How we collect Personal Data We collect Personal Data from you, such as your name, contact details, country of residence, zip code or post code, gender or birth date when you register on one of our sites or when you choose to use the various services we provide. We also collect other types of Personal Data that you provide to us voluntarily, when, for instance, you make a purchase, respond to surveys and questionnaires, or enter a competition. If you provide us feedback regarding our sites or services via e-mail, we will collect your name and e-mail address in order to send you a reply. In order to improve our services to you, we may ask you to voluntarily complete confidential surveys. We do not ask you to provide us any personally identifiable data in association with these surveys although we do associate your responses with Personal Data. If you do not wish to participate in a survey, however, simply decline to participate when asked. 1.2 Personal Data that we collect from you about others If you decide to invite a friend or family member to join any of our services, we will collect your name and e-mail address as well as your friend’s or family member’s e-mail address in order to send their e-mail. We will always ask your permission if we want to mention your name when contacting your friend or family member. This information is used once only and is not saved in our database, unless they have entered a competition or other promotion in which case their e-mail address is stored only for that purpose. If you decide to invite a friend or family member to become involved we will collect and save their e-mail address into our database, along with their contact preferences, as we would for anyone who registers on our sites. 2 How will we use the information we collect? Residual Weight Loss uses your Personal Data to provide you with a customised Web experience and to provide services to you. Such services include sending you marketing messages if you have given us permission to do so, processing your answers to quizzes and other competitions, and sending electronic newsletters and promotional e-mails to you. We also use Personal Data for customer service messages, and to notify you about updates to our services and to respond to your requests. We may create Anonymous Data records from Personal Data by excluding information (such as your name) that makes the data personally identifiable to you. We use this Anonymous Data to perform statistical analyses of users’ aggregate behaviour so that we may enhance the content of our services and improve site navigation. Residual Weight Loss reserves the right to use and disclose Anonymous Data to third parties at its discretion, in aggregate form. If you elect to receive communications from us we may periodically send you free newsletters and e-mails that directly promote the use of our sites or the purchase of our products or services and may contain advertisements for third parties. 3 Do we share your Personal Data with other companies? Except as otherwise stated in this Privacy Policy and in our Privacy Notices where you give us your consent, we do not sell, trade, or rent the Personal Data collected from our services to third parties. However, we will share your Personal Data with our third party suppliers who need to process your data in order to fulfil your request, such as to charge your credit card (if authorised by you), fill your order, and deliver electronic newsletters and promotional e-mails. These third parties are required under contract not to use your Personal Data other than to provide the services requested by Residual Weight Loss and to guarantee to our satisfaction that they have sufficient processes in place to ensure the security of your data whilst it is in their care. You expressly consent to the sharing of your Personal Data with our contractors and third party service providers for the purpose of providing services to you. If you send a testimonial or comment to us, we may post it on our site or use it in advertising materials. We will attribute your testimonial to you by posting your first and last initial or your first name and last initial next to your testimonial on our site or advertising materials, if provided. Regardless of any choices you make regarding your Personal Data Residual Weight Loss may disclose Personal Data if it believes in good faith that such disclosure is necessary to (a) comply with relevant laws or to respond to subpoenas or warrants served on us; or (b) protect or defend the rights or property of Residual Weight Loss or users of our services. If another company acquires our company or our assets, that company will possess the Personal Data collected by it and us and will assume the rights and obligations regarding your Personal Data as described in this Privacy Policy and the terms under which you submitted your data. If you provide Residual Weight Loss with your contact details and agree to receive promotional messages, we may share your details with our affiliates or third-party businesses that offer goods or services that we believe may be of interest to our customers. Many customers appreciate the offerings they receive from such third parties; however, we allow you to opt out at any time of having your Personal Data shared with affiliated or unaffiliated third parties for the purpose of sending you relevant information. 4 Changing your mind about marketing messages and keeping your details-up-to-date We offer you choices regarding the collection, use, and sharing of your Personal Data. When you register on one of our sites or respond to one of our communications or offers, we will ask you if you want to receive future communications from us. You may indicate consent to receipt of these communications by entering your personal details and choosing what information you would like to receive, or by not ticking the opt-out box provided. Should you decide to stop receiving further communications from us, you will have the opportunity to “opt-out” by following the unsubscribe instructions provided in the e-mail you receive or, on some of our sites, by going to “Edit Your Profile”, or “My Account” after you have logged in. Despite your indicated communication preferences, we may send you notice of any updates to our Terms of Use or Privacy Policy. If you are contacting us by email, or by post please be sure to include your full name and address in order in your opt-out request in order to allow us to process your request for any changes to your preferences. Note that we may retain changed or deleted information in our archives, but we will not keep it longer than is necessary. 5 Other websites Except as otherwise expressly provided in this Privacy Policy or on this website, only Residual Weight Loss and its affiliate companies collect Personal Data through the services provided solely by Residual Weight Loss; this Privacy Policy applies only to the use and disclosure of Personal Data that we collect while you use our services. When you click on advertisements or links on Residual Weight Loss, you will leave that site and go to another site. During this process, a third party (including a third party advertising service that may provide services to an advertiser) may collect Personal Data or Anonymous Data from you, such as the URL you just came from, the URL you go to next, your browser type, and your IP address. Our display of advertisements or links to any other company or site is for your convenience and does not signify our endorsement of such company or site (or the contents of the site). We have no control over, we do not review, and our Privacy Policy does not apply to, these other companies, sites, or content, or to any collection of data after you click on an advertisement or link to a third party. 6 Social media, social commerce and other third parties. We work with trusted third parties, including social network sites like Facebook, and with application developers who specialise in social media so we can connect to your social networks. Other social networks we use include MySpace, Twitter and You Tube. All of these companies operate Third Party Sites. We provide access to our Sites by third parties and business partners so we can generate interest in our products and services among members of your social networks and to allow you to share product and service interests with friends in your network. We cannot control how your data is collected, stored, used or shared by Third Party Sites or to whom it is disclosed. Please be sure to review the privacy policies and privacy settings on your social networking sites to make sure you understand the information they are sharing. If you do not want a Third Party Site to share information about you, you must contact that site and determine whether it gives you the opportunity to opt-out of sharing such information. Residual Weight Loss is not responsible for how these third parties may use information collected from or about you. 7 Where is your information processed and how do we keep your Personal Data secure? Your Personal Data may be processed both in and outside of your own country. When you submit your details and in whichever country you are situated you agree to the data being transferred to the UK and processed under the terms of the UK Data Protection Act 1998 and the Privacy and Electronic Communications (EC Directive) Regulations 2003 which stem from European Directives 95/46/EC and 2002/58/EC respectively. If you are not in agreement please do not give us your personal details. We may need to transfer your data outside the UK (and possibly to places outside the European Economic Area) and by using Residual Weight Loss sites, or responding to our communications, you consent to us transferring any such data in this way. However any company, whether inside or outside the EEA, to whom we transfer data is contractually bound to protect your Personal Data. Residual Weight Loss and affiliates are committed to protecting the security of your Personal Data. We use a variety of industry-standard security technologies and procedures to help protect your Personal Data from unauthorised access, use, or disclosure. On our sites, when collecting your credit card information for online purchases, Residual Weight Loss enables the use of Secure Sockets Layer (SSL) technology and industry-standard secured-server transactions that encrypt your Personal Data. To verify that you have a secure server connection, look for the locked padlock symbol at the bottom of your browser window or the HTTPS-prefix in the URL. Residual Weight Loss has implemented other industry-standard electronic means of protecting your Personal Data. We store Personal Data behind a firewall, a barrier designed to prevent outsiders from accessing our servers. We may also require you to enter a password to access or update your account information. In addition, Residual Weight Loss protects your Personal Data from unauthorised physical access by storing your Personal Data in a controlled facility. Except as provided elsewhere in this Privacy Policy, Residual Weight Loss limits access to Personal Data in electronic databases to those persons (including employees and contractors) in Residual Weight Loss’ organisation who have a business need for such access and those persons are under contract to keep your data secure. Even though Residual Weight Loss has taken significant steps to ensure that your Personal Data is not intercepted, accessed, used, or disclosed by unauthorised persons, you should know that Residual Weight Loss cannot eliminate security risks associated with Personal Data. 8 Access to your Personal Data You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to see the information we hold about you, please contact us in writing: The Data Protection Compliance Officer Residual Weight Loss 11 Old Court House, London, W8 4PD We are entitled by law to charge a fee of £10 to meet our costs in providing you with details of the information we hold about you. We are also legally obliged to request you to provide us with identification so that we can be certain that you are entitled to receive the requested data. 9 Questions regarding this Privacy Policy Residual Weight Loss welcomes your comments or questions regarding this Privacy Policy. Please e-mail us at:support@anodyneltd.com Dispute Resolution If you believe that Residual Weight Loss has not adhered to this Privacy Policy, please contact us by e-mail at support@anodyneltd.com. We will do our best to address your concerns. If you feel that your complaint has been addressed incompletely, we invite you to let us know for further investigation. 10 Changes to this Privacy Policy We may amend this Privacy Policy from time to time. If we make material changes in the way we collect, use, and/or share your Personal Data, we may notify you by sending you an e-mail to the last e-mail address you provided to us, by writing to your last known postal address and/or by prominently posting notice of the changes on our sites. Any material changes to this Privacy Policy will be effective thirty (30) calendar days following our posting of notice of the changes on our sites. These changes will be effective immediately for new users of our services. Please note that at all times you are responsible for updating your Personal Data to provide us with your most current e-mail and postal address. In the event that the last e-mail or postal address that you have provided us is not valid, or for any reason is not capable of delivering to you the notice described above, our despatch of the e-mail or letter containing such notice will nonetheless constitute effective notice of the changes described in the notice. In any event, changes to this Privacy Policy may affect our use of Personal Data that you provided us prior to our notification to you of the changes. If you do not wish to permit changes in our use of your Personal Data, you must notify us prior to the effective date of the changes that you wish to deactivate your account with us. This Privacy Policy was last revised in January 2016.